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Thank you for registering to FastWP support system, please read the following terms:

  • 1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.
  • 2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.
  • 3. Support is offered only for bugs and really small modifications(like a few lines of css or js).
  • 4. Support is not offered for 3rd Party plugins apart from the ones that come bundled with our theme.
  • 5. Support is offered Monday through Friday, please allow up to 24-48hrs for your ticket to get reviewed & responded to.
  • 6. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer
  • 7. Post as much info as you can on your errors: links and screenshots etc.
  • 8. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.
  • FastWP team.